Kevin JohnsonNew Relic is an American web tracking and analytics company based in San Francisco, California. Lew Cirne founded the company in 2008. New Relic offers a cloud-based solution for tracking software and hardware performance and user interactions on websites and mobile apps.
In October 2013, the company converted its software analytics product into a SaaS model. New Relic went public in December 2014. In July 2020, the company replaced its legacy products with a full-stack New Relic One platform to simplify pricing and adopted a consumption-based model in April 2021. In July 2023, TPG and Francisco Partners acquired New Relic in a $6.5 billion all-cash deal. New Relic became a private company after its acquisition. [1]
New Relic is a leading Application Performance Management (APM) solution that allows teams to monitor web and mobile apps in real-time. The company expanded its platform through acquisitions, including Pixie Labs in December 2020 and CodeStream in October 2021.
In February 2022, New Relic released infrastructure monitoring software. This solution helps DevOps, SREs, and IT operations (ITOps) monitor issues across public, private, and hybrid cloud. In August 2023, PEOPLE magazine named New Relic as one of the PEOPLE Companies That Care. However, it is not the only monitoring and observability tool on the market and faces stiff competition from Dynatrace, AppDynamics, Datadog, SolarWinds, ManageEngine, Azure, IBM Instana, and Amazon CloudWatch. [2]
Here is an in-depth analysis of New Relic’s top competitors and alternatives:
1. Dynatrace
Year founded: 2005
Headquarter: Waltham, Massachusetts
Dynatrace is a monitoring and observability software company with around 3,600 employees. It offers a unified platform, combining observability and continuous runtime app security with AIOps to provide answers and intelligent automation from data. In July 2023, Dynatrace ranked #1 in six Use Cases described in the Gartner Critical Capabilities for APM and Observability report. [3]
Dynatrace offers a software intelligence solution based on AI and automation. This product helps organizations modernize and automate cloud operations, develop software faster, and deliver flawless digital experiences. In July 2023, Gartner named Dynatrace a Leader in APM and Observability. Dynatrace is the top New Relic competitor and alternative. [4]
2. AppDynamics
Year founded: 2008
Headquarter: San Francisco, California
AppDynamics is a full-stack APM and ITOps analytics company owned by Cisco Inc. Users can manage apps, implement extensive observability, and monitor the performance of the entire IT stack. According to Gartner, AppDynamics has 4.5 stars out of 5 from 925 ratings.
AppDynamics offers automatic anomaly detection and intuitive dashboards to help users optimize app performance, enhance customer satisfaction, and drive growth. However, the main competitive advantage of AppDynamics is its full-stack observability. This feature provides a real-time view across the technology stack and reduces friction between operations teams. AppDynamics is one of the best alternatives to New Relic. [5]
3. Datadog
Year founded: 2010
Headquarter: New York City, New York
Datadog provides a SaaS platform to help DevOps teams monitor cloud-scale applications. It offers unified, real-time observability and security for users’ entire technology stack. In 2022, Datadog had around 4,800 employees.
Datadog automates infrastructure monitoring, app performance monitoring, log management, and real-user monitoring. In June 2023, the company launched the Bits AI assistant, Large Language Model (LLM) Observability, and over a dozen new AI offerings. Datadog is an innovative competitor for New Relic. [6]
4. SolarWinds
Year founded: 1999
Headquarter: Austin, Texas
SolarWinds is a leading observability and IT management software provider. The company offers SolarWinds Server and Application Monitor, which compete against New Relic. In 2022, SolarWinds had around 2,300 employees.
DevOps and ITOps professionals can use SolarWinds Server and Application Monitor to implement real-time corrections in hardware or software. In July 2023, the company’s Next-Generation Build System won the Best Security Infrastructure in Enterprise award by Cloud Security. SolarWinds is one of the best alternatives to New Relic. [7]
5. ManageEngine
Year founded: 1996
Headquarter: Chennai, Tamil Nadu, India
ManageEngine is an enterprise IT management software offered by Zoho Corp. The platform provides ManageEngine Applications Manager, a robust app performance monitoring tool. As of September 2023, ManageEngine worked with over 250 global partners to help organizations align their business and IT.
ManageEngine offers real-time IT management tools to help users optimize the performance of networks, servers, applications, and endpoints. In September 2023, ManageEngine was named a Challenger in Privileged Access Management (PAM). Over 5,000 organizations and about 1 million administrators use PAM360. As a division of Zoho, ManageEngine has enough resources to compete and poach some customers from New Relic. [8]
6. Microsoft Azure
Year founded: 2008
Headquarter: Redmond, Washington
Microsoft Azure is a cloud computing platform. Organizations can use the Azure Monitor solution to collect granular performance and utilization data, activity and diagnostic logs, and notifications from their Azure resources. In January 2023, Microsoft had over 220,000 employees.
Azure Monitor uses telemetry logs to pull and visualize all the activities in a service. In May 2023, Microsoft launched Azure Monitor OpenTelemetry Distro. This solution simplifies Azure Monitor deployment and increases app observability. Microsoft Azure is a formidable competitor for New Relic. [9]
7. IBM Instana
Year founded: 2015
Headquarter: Chicago, Illinois
IBM Instana is a network monitoring system. The platform offers IBM Instana Observability, an advanced app performance monitoring tool. In 2023, IBM had around 350,000 employees.
Instana detects and identifies problems in organizations’ apps and IT networks. IBM recently launched Instana on z/OS (zSystems), a scalable and secure platform used by organizations running critical workloads 24/7. In March 2023, Instana on z/OS won the DEVIES award for monitoring and observability. IBM Instana is one of the best alternatives to New Relic. [10]
8. Amazon CloudWatch
Year founded: 1994
Headquarter: Seattle, Washington
Amazon CloudWatch is a cloud-based monitoring platform. It provides service monitoring, anomaly detection, debugging, and observability within the AWS ecosystem. According to Gartner, Amazon CloudWatch has 4.4 stars out of 5 from 197 ratings.
Amazon CloudWatch helps businesses and organizations extract valuable insights from their cloud-based resources and applications. In September 2023, Amazon CloudWatch added a new Metric Math function to create CloudWatch alarms and dashboards on RDS Performance Insights. Amazon CloudWatch is a worthy alternative to New Relic. [11]
9. Splunk
Year founded: 2003
Headquarter: San Francisco, California
Splunk is a software company specializing in monitoring, analytics, and data visualization solutions. Its Splunk Observability Cloud provides real-time monitoring and troubleshooting across infrastructure, applications, and user interfaces. In 2022, Splunk had over 7,000 employees.
Splunk helps organizations monitor IT infrastructure to detect and respond to security threats before they undermine their applications’ performance or disrupt business processes. In July 2023, Splunk released several innovations for ITOps teams and engineers to anticipate and address disruptions in production environments. Splunk is one of the top competitors for New Relic. [12]
10. Elastic
Year founded: 2012
Headquarter: Mountain View, California
Elastic is a tech company specializing in search-powered solutions. It offers a cloud-based, AI-powered observability tool built on the Elasticsearch platform. In July 2022, Elastic was named a Visionary in APM and Observability. [13]
Elastic is best known for its Elasticsearch platform. Over 50% of Fortune 500 companies use Elasticsearch to find the answers they need in real-time from their data. In September 2023, the company launched Elastic AI Assistant for Observability and Universal Profiling. SREs can use this solution to access context-aware, relevant, and actionable operational insights. Elastic is a worthy alternative to New Relic. [14]
11. Riverbed
Year founded: 2002
Headquarter: San Francisco, California
Riverbed is an American IT company. Its Alluvio observability tool unifies data, insights, and actions across IT to help organizations deliver seamless and secure digital experiences. In May 2023, Vector Capital agreed to acquire Riverbed for an undisclosed amount. [15]
The main competitive advantage of Riverbed is its robust telemetry, which accelerates every interaction and helps customers transform data into actionable insights. In September 2023, Dicker Data signed an agreement with Riverbed to distribute Riverbed’s products and solutions in Australia and New Zealand. This deal will increase Riverbed’s competitive advantage over New Relic. [16]
12. Broadcom Inc.
Year founded: 1991
Headquarter: San Jose, California
Broadcom is a tech company that offers networking, storage, and cybersecurity software. It specializes in automation, monitoring, and security. In 2022, Broadcom had around 20,000 employees.
Broadcom’s CA Suite offers DX APM for application performance management. Users can monitor their apps and IT environments to check for anomalies in networks, mainframes, databases, OSes, and middleware. In May 2023, Apple and Broadcom partnered to develop 5G radio frequency and wireless connectivity components. Broadcom is a worthy competitor for New Relic. [17]
13. BMC Software, Inc.
Year founded: 1980
Headquarter: Houston, Texas
BMC is an American multinational enterprise software, IT services, and consulting company. It offers TrueSight Operations Management, which competes against New Relic. As of February 2023, BMC served about three-quarters of the Forbes Global 50 companies.
BMC’s TrueSight Operations Manager enhances the efficiency of ITOps teams. In February 2023, BMC filed confidential plans for an IPO at a $14-$15 billion valuation. BMC is one of the top competitors for New Relic. [18]
14. Oracle
Year founded: 1977
Headquarter: Austin, Texas
Oracle is a leading tech company that offers cybersecurity, cloud computing, identity, and access management solutions. The company provides application performance monitoring (APM) software. In January 2023, Oracle had around 164,000 employees.
Oracle APM helps organizations resolve performance-related issues. In September 2023, Oracle introduced new application development capabilities to help developers build and deploy cloud-native apps on Oracle Cloud Infrastructure (OCI). Oracle is one of the top competitors for New Relic. [19]
15. Logz.io
Year founded: 2014
Headquarter: Tel Aviv, Israel
Logz.io provides an easy-to-use observability platform. It helps cloud-native businesses monitor and secure their IT environment. In July 2023, Logz.io was named a Visionary in APM and Observability. [20]
The main competitive advantage of Logz.io is its Open 360 Platform, which combines open-source capabilities across logs, metrics, and traces with cloud-based security monitoring. In August 2023, Logz.io Open 360 won a CloudX Award in the cloud monitoring and observability category. Logz.io is one of the fastest-growing competitors for New Relic. [21]
16. Google
Year founded: 1998
Headquarter: Mountain View, California
Google is a multinational technology company. Its Google Cloud Platform offers Operations Suite, which helps users monitor applications and other IT assets. In January 2023, Google Cloud introduced the Kubernetes GitOps observability dashboard. This solution provides a real-time picture of configuration syncs and failures across Kubernetes clusters. [22]
The main competitive advantage of Google is its comprehensive product portfolio, from AI to cloud computing, search engine technology, and computer software. In August 2023, Google launched Cross-Cloud Network to help customers access Google services easily from any cloud. Google is a formidable competitor for New Relic. [23]
17. Sentry
Year founded: 2011
Headquarter: San Francisco, California
Sentry is a hardware and storage observability company. It connects with mobile and web applications to help users track performance, capture errors, and address issues. According to Gartner, Sentry has 4.5 stars out of 5 from 29 ratings.
Sentry serves prominent organizations, including AT&T, Abbott, BofA, Orange, Fujitsu, Huawei, and the Indian Navy. In September 2023, Sentry joined the Green Software Foundation as a general member. The membership reinforces Sentry’s commitment to promoting sustainable software development practices. Sentry is one of the best alternatives to New Relic for eco-conscious organizations. [24]
18. Sumo Logic
Year founded: 2010
Headquarter: Redwood City, California
Sumo Logic is a software company specializing in log management and data analytics. Its SaaS analytics platform helps customers deliver reliable and secure cloud-native applications. In 2022, Sumo Logic had around 800 employees.
Sumo Logic offers real-time analytics and insights across observability and security solutions for cloud-native apps. In May 2023, Francisco Partners acquired Sumo Logic for $12 per share, valuing the company at a $1.7 billion valuation. This acquisition increases Sumo Logic’s competitive advantage over New Relic. [25]
19. ServiceNow
Year founded: 2004
Headquarter: Santa Clara, California
ServiceNow is a tech company specializing in digital workflow and cloud computing. The firm acquired Lightstep in 2021 and Era Software in 2022 to expand into the observability sector. In January 2023, ServiceNow had 20,400 employees.
ServiceNow helps organizations digitize and unify enterprise operations. In May 2023, the company launched ServiceNow Cloud Observability powered by Lightstep. It is an end-to-end observability solution for cloud applications. ServiceNow is an innovative competitor for New Relic. [26]
20. eG Innovations
Year founded: 2001
Headquarter: Iselin, New Jersey
eG Innovations is a software company specializing in end-user experience and infrastructure monitoring. It offers eG Enterprise, a monitoring and observability solution. According to Gartner, eG Enterprise has 4.6 stars out of 5 from 45 ratings.
eG Innovations helps businesses transform IT service delivery to improve performance and operational efficiency. In March 2023, the company released eG Enterprise v7.2. This latest version is a comprehensive observability solution for modern IT technologies with domain-specific monitoring capabilities. eG Enterprise is a robust alternative to New Relic. [27]
References & more information
- Wiggers, K. (2023, Jul 31). New Relic agrees to go private in a $6.5B all-cash deal. TechCrunch
- New Relic (2023, Aug 2023). New Relic Earns Spot on 2023 PEOPLE Companies That Care List. NewRelic.com
- Dynatrace (2023, Jul 12). Dynatrace Ranked #1 Across All Six Use Cases in the 2023 Gartner Critical Capabilities for APM and Observability Report. Yahoo Finance
- Dynatrace (2023, Jul 10). Dynatrace Named a Leader and Positioned Furthest for Vision and Highest in Execution in the 2023 Gartner Magic Quadrant for APM and Observability. Dynatrace.com
- Dabrinze, V. (2023, Jun 7). Cisco AppDynamics works to solve full-stack observability conundrum. Silicon Angle
- Datadog, Inc. (2023, Aug 8). Datadog Announces Second Quarter 2023 Financial Results. PRNewswire
- SolarWinds (2023, Jul 24). SolarWinds Next-Generation Build System Wins Best Security Infrastructure in Enterprise Cloud Security by the Cloud Security Awards 2023. SolarWinds.com
- Zoho Corporation (2023, Sep 13). ManageEngine Named a Challenger in the 2023 Gartner® Magic Quadrant™ for Privileged Access Management. Business Wire
- Krzaczyński, R. (2023, Jun 9). Introducing Azure Monitor OpenTelemetry Distro. InfoQ
- Walker, C. (2023, Mar 17). Instana on z/OS wins the 2023 DEVIES award for Monitoring and Observability. IBM.com
- AWS (2023, Sep 20). Amazon CloudWatch adds new Metric Math for RDS Performance Insights. Amazon.com
- Xanthos, S. (2023, Jul 18). New Splunk Observability Innovations Deliver a Unified Experience for Faster Detection, Investigation & Response. Splunk.com
- Elastic (2023, Jul 10). Elastic Named a Visionary in the 2023 Gartner® Magic Quadrant™ for Application Performance Monitoring and Observability. Business Wire
- Elastic (2023, Sep 19). Elastic Announces AI Assistant for Observability and General Availability of Universal Profiling. Elastic.com
- Vector Capital (2023, May 30). Vector Capital to Acquire Riverbed Technology. Business Wire
- Riverbed Technology (2023, Sep 21). Dicker Data Signs Agreement with Riverbed in ANZ. Riverbed.com
- Apple, Inc. (2023, May 23). Apple announces multibillion-dollar deal with Broadcom for components made in the USA. Apple.com
- Wheatley, M. (2023, Feb 19). BMC Software reportedly files plans for IPO that could value it at $15B. Silicon Angle
- Oracle (2023, Sep 20). Oracle Announces New Application Development Capabilities for Oracle Cloud Infrastructure. Oracle.com
- io Press (2023, Jul 10). Logz.io Recognized as a Visionary in 2023 Gartner Magic Quadrant for Application Performance Monitoring and Observability. Logz.io
- io Press (2023, Aug 8). Logz.io Wins CloudX Award for Cloud Monitoring and Observability. Logz.io
- Masolo, C. (2023, Jan 30). Google Releases Kubernetes GitOps Observability Dashboard. InfoQ
- Lardinois, F. (2023, Aug 29). Google Cloud’s new Cross-Cloud Network makes it easier to connect applications across clouds. TechCrunch
- Sentry Software (2023, Sep 5). Sentry Software Joins the Green Software Foundation as General Member, Reinforcing its Commitment to Sustainable Software Development. Yahoo Finance
- Sumo Logic, Inc. (2023, May 12). Francisco Partners Completes Acquisition of Sumo Logic. Globe Newswire
- ServiceNow (2023, May 16). ServiceNow Cloud Observability Launches as One of Industry’s First Integrated End-to-End Observability Solutions for Cloud Applications. Business Wire
- eG Innovations (2023, Mar 9). eG Innovations Announces New Release of its eG Enterprise Solution Focused on Modern IT. PRWeb
- Featured Image by Christopher Gower
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