Company: Chipotle
CEO: Brian Niccol
Year founded: 1993
Headquarter: Newport Beach, California
Number of Employees: 97.660
Trade Symbol: CMG
Market Cap (July 2022): $37.6 Billion
Annual Revenue (2021): $7.55 Billion
Profit | Net income (2021): $652.98 Billion
Products & Services: Mexican-inspired fast food
Competitors: Qdoba Mexican Eats ǀ Baja Fresh Mexican Grill ǀ Moe’s Southwest Grill ǀ Rubio’s Coastal Grill.
Did you know? Chipotle had a humble beginning with an abandoned ice cream store as its operation base.
Chipotle Mexican Grill (CMG) commonly known as Chipotle, is a Mexican-inspired fast-food chain. The brand has proven how strategic targeting and positioning of your business can earn your business instant success.
The company has been around for almost 30 years now and is a brand that identifies with its target audience. Chipotle’s conscious effort to stay true to its mission statement, vision statement, and core values is what helps the brand earn a loyal customer base worldwide.
The in-depth analysis of Chipotle’s mission statement, vision and core values in this review will help you understand the reason behind the success of this fast-food giant.
Chipotle’s Mission Statement
“To provide ‘Food with Integrity.”
Chipotle’s Mission Statement Analysis
Chipotle has a precise mission statement with a focus to spearhead one only: offering authentic food. That said, here is a complete analysis of the statement.
- Authentic Food
Many food chains and restaurants promise to offer an authentic experience. However, Chipotle is one of the very few who actually fulfill that promise. The brand provides an eating experience that satisfies each and every customer’s palate.
This mission statement is the reason why Chipotle has earned the trust of its customers over the years. The brand aims to offer diners to add a personal touch to their food while staying true to the authenticity of the Mexican flavors.
- A Brand with Integrity
Integrity defines the character that you need to stay true to core values. Chipotle has offered authentic food for over three decades now. However, the brand has managed to do so with integrity. The quality of service and food has stayed consistent. Being an honest brand and keeping its operations transparent has been a part of Chipotle’s mission statement from day one.
The integrity of the brand has not only established Chipotle as a goodwill and healthy brand image but also a great place to work for.
- Affordable Food for All
It may not say it out loud, but to provide food for everyone is a part of the mission statement that subliminally states that the brand wants to offer food that everyone can afford. Therefore, the quotations you will find assigned to several food items Chipotle sells are priceless and the best you will see in the market.
Combine that with the natural and fresh flavors and ingredients of the food you eat, and voila! You have a combination of amazing food at a reasonable price. Thanks to Chipotle’s strategic and customer-centric planning as the brand has managed to offer affordable food pricing no matter what.
Chipotle’s Vision Statement
“We believe that food has the power to change the world.”
The vision statement and core values of the company is what you get to see throughout Chipotle’s operations. The company is not only offering burritos to eat but a company culture that can contribute to making society a healthier and better place.
Chipotle’s Vision Statement Analysis
Here is a detailed analysis of Chipotle’s vision statement.
- Offering More Than a Burrito
The company’s vision is to not only roll burritos for its customers. Chipotle is offering an experience that provides a chance to cultivate a global sense of sharing. The best part is that the company has somehow mastered the concept of providing an individual experience as per each client’s preference while staying maintaining its authentic taste and quality of food.
- Winning the Hearts of the Customer
Chipotle managed to win the trust, loyalty, and hearts of its customers by offering food and service beyond their expectations. The reasonable pricing, a personalized experience, and authentic Mexican tastes are the main factors that have allowed the company to offer an international experience to the customers at their doorsteps around the world.
Chipotle’s Core Values
While other brands’ core values are more internalized and related to how to make business operations better, Chipotle wants to improve its ingredients for its customers. That is one reason why Chipotle’s central core values are as follows.
1. Commitment to Only the Best Ingredients
The brand has maintained its standards from day one. Why? Because while it is a fast food chain, Chipotle wants to stay committed to bringing the best-tasting food to its diners. The best way to do so is to use only the best ingredients available out there.
2. Ethically Sourced & Responsibly Raised
Chipotle is an all-time favorite amongst its customers. The brand has earned this trust by organizing the sourcing of items used in brand food. The company enjoys a respectable position in the market as a food chain that sources only from farms. The company wants to provide an organic eating experience; therefore, there are no synthetically produced ingredients in the mix.
The company knows what it offers and does not shy away from announcing that it only uses 100% natural ingredients in its food.
3. Owning the Responsibility
One of the core values of Chipotle is to own its burden and make sure to fulfill its mission and vision statement to their fullest. The company takes on the responsibility for its authenticity and operates with strict due diligence to ensure that each aspect of the brand is compliant.
4. Healing the Planet
By using the best ingredients and sourcing organically, Chipotle is also committed to the environment. Using natural ingredients, the brand is making conscious efforts to reduce its carbon footprint.
Supporting the local farming industry is another aspect that shows that the brand believes in giving back to the community. It is a win-win scenario for both parties because the more Chipotle grows as a brand, the more business farms and organic producers are going to get.
References & more information
- Chipotle, Our Values, Chipotle
- Chipotle (Feb 9, 2022), Chipotle Announces Fourth Quarter and Full Year 2021 Results, Chipotle
- Chipotle, (Oct 21, 2021), Chipotle Announces Third Quarter 2021 Results, Chipotle
- Chipotle, Our Safety Advancements, Chipotle
- Chipotle Cultivate Foundation, Making Real Food Accessible for All, Chipotle Cultivate Foundation
- Chipotle, 2021 Sustainability Report Update, Chipotle
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